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Register now for free updates on your eligibility in the ongoing mobile phone overcharging claim.
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Millions of UK consumers are potentially entitled to compensation due to alleged overcharging by the four largest mobile network operators: Vodafone, EE, Three, and O2. This claim, known as the ‘Loyalty Penalty Claim’, asserts that these companies charged long-standing customers more than new customers after their initial contract terms ended.
The case, spearheaded by Justin Gutmann and supported by law firm Charles Lyndon, claims that customers continued to pay inflated rates for their mobile services even after they had fully paid off their devices. This practice is believed to have cost loyal customers billions over the years.
claim.co.uk connects people affected by the same issue with the right claims specialists — so you're never navigating it alone.
Registering your interest is completely free, with no hidden charges at any stage.
We'll let you know as soon as there's a meaningful update on this claim.
A real member of our team looks over every single registration we receive.
Registering is just an expression of interest — you're free to step back at any time.
Eligible individuals are those who held mobile phone contracts with the aforementioned operators that combined both the handset and service charges. If you continued to pay the same rate after completing your minimum term, you may be affected by this claim. It is important to note that the claim covers contracts from 2007 onwards and aims to address unfair pricing practices against loyal customers.
Fill in a short form so our team can understand the details of your situation.
Our team checks what you've shared against the criteria for this specific claim.
If you qualify, we'll be in touch to walk you through what happens next.
It is a legal claim against major mobile operators for allegedly overcharging loyal customers after their contracts ended.
Consumers who had combined handset and airtime contracts with Vodafone, EE, Three, or O2 from 2007 onwards.
You can register your interest through this website to receive free updates and reminders.
No, registering your interest is free and non-committal.
If you opt out, you will not be included in the claim and will not receive updates.
The claim could take several years to reach a resolution, potentially a year or two before going to trial.
If successful, eligible consumers may receive compensation, though the exact amount is not guaranteed.
Compensation will depend on the total damages awarded and the number of eligible claimants.
The claim is currently seeking certification before it can proceed to a full trial.
The operators dispute the claims and have described them as speculative.
Register your interest and we'll keep you updated if there's an opportunity to take this further.
Register InterestFree, no obligation. A member of our team will be in touch to talk through your options.
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